Shipping Policy

At Zerolya, we place great importance on an efficient shipping process to ensure that your order is handled quickly and smoothly.

• Processing time: All orders are processed within 24 hours (excluding weekends and public holidays). Processing begins once your order confirmation has been received by email. As soon as your order has been dispatched, you will receive a shipping confirmation.

• Tracking: You can track your order using the tracking link provided. Tracking details usually become active within 2–3 days.

• Shipping costs: We aim to make shopping as simple and convenient as possible. Standard UK shipping is complimentary unless otherwise stated.

• Delivery times: Average delivery time is 7–14 business days.

• Delays: Please note that while we make every effort to deliver on time, we cannot be held responsible for delays caused by the shipping provider.

If you require further details or have any questions about our shipping policy, please do not hesitate to contact our customer service team.